Your customers will experience simple, fast and exceptional engagement. Whether scheduling, responding to inquiries, performing collections, converting prospects, etc. many of these can be fulfilled through touchless experiences, while others require a personal touch. With Callshark on your side you will never miss another opportunity because immediate engagement of prospects and customers provides 100% fulfillment.
A superior touchless scheduling experience your customers demand
Capabilities that go far beyond any other reminders platforms.
Options for past-due collections, bill pay and customer financing.
Your customers and prospects deserve 100% engagement, period.
Always forward thinking, we've taken the past 2 1/2 years to build a system we're extremely proud of, and ancillery to our long-standing backend systems. See https://kaizeninfusion.com to learn more about the additional services we provide.
We also provide highly trained specialists who can perform operational functions your business requires. This includes multi-channel support, lead conversion and collections. Train them as you would your employess, and lower your costs.
Those who qualify for our 30-minute free consultation won't receive a sales pitch. We'll provide significant value after filling out a brief questionairre. For our clients, we arguably offer the greatest value through our consulting expertise.
When we established Fusion Group Consulting in 1999, we had the fortune of starting an enterprise with KPMG, working with their who's who clients and partners. We started Orb6 Software as a DBA in 2005, and our first two clients (Agel and MaxGXL) set trail-blazing industry records. Over the years, our success stories have included Schwan's Affiliate Program (featured on The Apprentice), Rain International, and dozens of other Direct Sales and Affiliate Marketing companies operating in over 80 countries.
Fast forward to 2022, and every feature and service we provide is based on past proven success, so we know our domain very well because of it. From PiMS integrations, to Caller Screen Pops, to automated conversations with seamless human hand-offs or directing to touchless experiences, we bring proven experience in production environments as the foundation of everything we offer.